JOMLEX RENTALS β TERMS & POLICIES
Effective Date: [Insert Date]
Business Name: Jomlex Rentals
Business Type: Sales & Rental of Production and Event Equipment
Location: [Insert Address], Tanzania
Contact: [Phone / Email / Website]
1. GENERAL TERMS
β’ These terms govern the rental and sale of equipment and services offered by Jomlex Rentals.
β’ By renting or purchasing from us, the client agrees to abide by these policies.
2. RENTAL TERMS
2.1 Booking & Reservation
β’ All rentals require prior reservation.
β’ A 50% deposit is required to confirm a booking. The balance is due before or on the day of pickup/delivery.
β’ Equipment availability is on a first-come, first-served basis.
2.2 Rental Duration
β’ Standard rental duration is 24 hours, unless otherwise agreed.
β’ Late returns will incur additional charges of 10% per hour, or full-day charge after 6 hours.
2.3 Identification
β’ Clients must provide a valid national ID or passport, and TIN or business registration if applicable.
β’ First-time renters may be asked to provide a referee or business reference.
2.4 Equipment Inspection
β’ All equipment is inspected before and after rental.
β’ Clients are encouraged to inspect and test equipment upon pickup/delivery.
2.5 Damage & Loss
β’ Clients are fully responsible for the safety, handling, and return of equipment in original condition.
β’ In case of damage, the client shall cover repair costs.
β’ In case of loss or theft, the client will pay the full replacement value.
2.6 Use of Equipment
β’ Equipment is rented for professional use only. Jomlex Rentals is not liable for any misuse or malfunction during operation.
β’ Unauthorized modifications or disassembly voids the agreement.
2.7 Cancellation & Refunds
β’ Cancellations made 48 hours prior to the rental date qualify for a full refund.
β’ Cancellations within 24 hours are subject to 25% cancellation fee.
β’ No refunds for cancellations made on the same day as scheduled rental.
3. SALES TERMS
3.1 Payment
β’ Full payment is required at the time of purchase.
β’ Accepted payment methods: Cash, Bank Transfer, Mobile Money (e.g., M-Pesa, Airtel Money).
3.2 Warranty
β’ New items come with a [Insert Duration] Manufacturer Warranty, subject to terms.
β’ Used items are sold as-is, and clients are advised to inspect before purchase.
3.3 Returns & Exchanges
β’ Returns for sold items are accepted within 3 days, only if item is unopened and unused.
β’ Opened or used items are non-refundable, unless faulty and covered by warranty.
β’ Refunds/exchanges will only be processed upon inspection and approval.
4. DELIVERY & PICKUP
β’ Delivery services are available at an additional charge, depending on distance and logistics.
β’ Clients are responsible for arranging pickup and return unless delivery is requested.
β’ All deliveries require a signed delivery note or receipt.
5. LIABILITY & INSURANCE
β’ Jomlex Rentals is not liable for:
β’ - Any injuries, accidents, or losses incurred during use of rented equipment.
β’ - Operational downtime caused by technical failure (unless due to our negligence).
β’ Clients are advised to secure their own insurance if required for high-value projects.
6. PRIVACY & CONFIDENTIALITY
β’ All client information will be kept confidential and secure.
β’ Jomlex Rentals will not share your data with third parties without consent, except where required by law.
7. DISPUTES & LEGAL
β’ These terms are governed by the laws of Tanzania.
β’ Any disputes shall be resolved amicably, and if necessary, through Tanzanian legal channels.
8. CHANGES TO TERMS
β’ Jomlex Rentals reserves the right to update or amend these terms at any time. Clients will be notified in advance when possible.
9. ACKNOWLEDGEMENT
β’ By signing or proceeding with a rental or purchase, you confirm that you have read, understood, and agreed to Jomlex Rentalsβ Terms and Policies.