JOMLEX RENTALS – TERMS & POLICIES
Effective Date: [Insert Date]
Business Name: Jomlex Rentals
Business Type: Sales & Rental of Production and Event Equipment
Location: [Insert Address], Tanzania
Contact: [Phone / Email / Website]
1. GENERAL TERMS
• These terms govern the rental and sale of equipment and services offered by Jomlex Rentals.
• By renting or purchasing from us, the client agrees to abide by these policies.
2. RENTAL TERMS
2.1 Booking & Reservation
• All rentals require prior reservation.
• A 50% deposit is required to confirm a booking. The balance is due before or on the day of pickup/delivery.
• Equipment availability is on a first-come, first-served basis.
2.2 Rental Duration
• Standard rental duration is 24 hours, unless otherwise agreed.
• Late returns will incur additional charges of 10% per hour, or full-day charge after 6 hours.
2.3 Identification
• Clients must provide a valid national ID or passport, and TIN or business registration if applicable.
• First-time renters may be asked to provide a referee or business reference.
2.4 Equipment Inspection
• All equipment is inspected before and after rental.
• Clients are encouraged to inspect and test equipment upon pickup/delivery.
2.5 Damage & Loss
• Clients are fully responsible for the safety, handling, and return of equipment in original condition.
• In case of damage, the client shall cover repair costs.
• In case of loss or theft, the client will pay the full replacement value.
2.6 Use of Equipment
• Equipment is rented for professional use only. Jomlex Rentals is not liable for any misuse or malfunction during operation.
• Unauthorized modifications or disassembly voids the agreement.
2.7 Cancellation & Refunds
• Cancellations made 48 hours prior to the rental date qualify for a full refund.
• Cancellations within 24 hours are subject to 25% cancellation fee.
• No refunds for cancellations made on the same day as scheduled rental.
3. SALES TERMS
3.1 Payment
• Full payment is required at the time of purchase.
• Accepted payment methods: Cash, Bank Transfer, Mobile Money (e.g., M-Pesa, Airtel Money).
3.2 Warranty
• New items come with a [Insert Duration] Manufacturer Warranty, subject to terms.
• Used items are sold as-is, and clients are advised to inspect before purchase.
3.3 Returns & Exchanges
• Returns for sold items are accepted within 3 days, only if item is unopened and unused.
• Opened or used items are non-refundable, unless faulty and covered by warranty.
• Refunds/exchanges will only be processed upon inspection and approval.
4. DELIVERY & PICKUP
• Delivery services are available at an additional charge, depending on distance and logistics.
• Clients are responsible for arranging pickup and return unless delivery is requested.
• All deliveries require a signed delivery note or receipt.
5. LIABILITY & INSURANCE
• Jomlex Rentals is not liable for:
• - Any injuries, accidents, or losses incurred during use of rented equipment.
• - Operational downtime caused by technical failure (unless due to our negligence).
• Clients are advised to secure their own insurance if required for high-value projects.
6. PRIVACY & CONFIDENTIALITY
• All client information will be kept confidential and secure.
• Jomlex Rentals will not share your data with third parties without consent, except where required by law.
7. DISPUTES & LEGAL
• These terms are governed by the laws of Tanzania.
• Any disputes shall be resolved amicably, and if necessary, through Tanzanian legal channels.
8. CHANGES TO TERMS
• Jomlex Rentals reserves the right to update or amend these terms at any time. Clients will be notified in advance when possible.
9. ACKNOWLEDGEMENT
• By signing or proceeding with a rental or purchase, you confirm that you have read, understood, and agreed to Jomlex Rentals’ Terms and Policies.
